Home - Faculty & Staff - Help Desk Help Desk Help Desk is Lewis and Clark's technical support service. Help Desk technicians are located on campus and ready to answer questions about L&C technology, phones and network calls. Please submit and track a support ticket online using your BlazerNet ID and password, and our technicians will assist you. Submit a support ticket Computer Upgrades View schedule Password Management Access password management in Blackboard under either the Student Campus Network or Employee Campus Network tabs. L&C Email Access on Your Smartphone/Tablet View instructions Plug-Ins and Extras Adobe Acrobat Reader - View and print Adobe PDF files with this free software. Download the latest version of Adobe Reader. RealPlayer - Watch web video anytime, anywhere. Sun Java - This plug-in is required to view some content on the Internet, including features of Blackboard. Flash - Experience Flash content and applications across your desktop and other devices. This plug-in allows you to view flash content on web pages. Quicktime - Advanced video with pristine quality. Amazingly responsive live player re-size, all new playback controls. Shockwave - This plug-in allows you to view Shockwave content on web pages. PowerPoint Viewer - Microsoft Office PowerPoint Viewer 2007 lets you view full-featured presentations created in PowerPoint 97 and later versions. The viewer allows you to open PowerPoint presentations even if you don't own a copy of PowerPoint.*The viewer will let you view existing files, but not create files. Word Viewer - View, print and copy Word documents, even if you don't have Word installed. The viewer will let you view documents, but not create documents. Web Browsers Internet Explorer Compatible with Blackboard and BlazerNet, available in most labs on campus *IE9 is currently unsupported for Windows XP. Mozilla Firefox Fast, easy to download and use, includes built-in pop-up blocker and download manager. *Firefox 3.6 is compatible with most systems. Firefox 4.0 is also supported on most systems, but if you experience problems, try the older version. Google Chrome Modern, fast and easy to use.*Chrome is compatible on most systems. If you experience problems using Chrome on Windows 7 (32-bit), please try another browser.