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  • Help Desk

    Help Desk is Lewis and Clark's technical support service. Help Desk technicians are located on campus and ready to answer questions about L&C technology, phones and network calls. Please submit and track a support ticket online using your BlazerNet ID and password, and our technicians will assist you.

    Submit a support ticket

    Computer Upgrades

    View schedule

    Password Management

    Access password management in Blackboard under either the Student Campus Network or Employee Campus Network tabs. 

    L&C Email Access on Your Smartphone/Tablet

    View instructions

    Plug-Ins and Extras

    • Adobe Acrobat Reader - View and print Adobe PDF files with this free software. Download the latest version of Adobe Reader.
    • RealPlayer - Watch web video anytime, anywhere.
    • Sun Java - This plug-in is required to view some content on the Internet, including features of Blackboard.
    • Flash - Experience Flash content and applications across your desktop and other devices. This plug-in allows you to view flash content on web pages.
    • Quicktime - Advanced video with pristine quality. Amazingly responsive live player re-size, all new playback controls.
    • Shockwave - This plug-in allows you to view Shockwave content on web pages.
    • PowerPoint Viewer - Microsoft Office PowerPoint Viewer 2007 lets you view full-featured presentations created in PowerPoint 97 and later versions. The viewer allows you to open PowerPoint presentations even if you don't own a copy of PowerPoint.*The viewer will let you view existing files, but not create files.
    • Word Viewer - View, print and copy Word documents, even if you don't have Word installed. The viewer will let you view documents, but not create documents.

    Web Browsers

    • Internet Explorer
      Compatible with Blackboard and BlazerNet, available in most labs on campus *IE9 is currently unsupported for Windows XP.
    • Mozilla Firefox
      Fast, easy to download and use, includes built-in pop-up blocker and download manager. *Firefox 3.6 is compatible with most systems. Firefox 4.0 is also supported on most systems, but if you experience problems, try the older version.
    • Google Chrome
      Modern, fast and easy to use.*Chrome is compatible on most systems. If you experience problems using Chrome on Windows 7 (32-bit), please try another browser.