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Update:

All Illinois regions have now entered Phase 4. Please continue to follow CDC and IDPH guidelines for safety and social distancing. See www.lc.edu/coronavirus for more details.

  • Help Desk

    Help Desk is Lewis and Clark's technical support service. Help Desk technicians are located on campus and ready to answer questions about L&C technology, phones and network calls. Please submit and track a support ticket online using your BlazerNet ID and password, and our technicians will assist you.

    Submit a support ticket

    Password Management

    Access password management in Blackboard under either the Student Campus Network or Employee Campus Network tabs. 

    L&C Email Access on Your Smartphone/Tablet

    View instructions

    Plug-Ins and Extras

    microsoft office free download instructions

    Students and educators are eligible to sign up for Microsoft Office 365 Education for free, including Word, Excel, PowerPoint and more. Instructions for download are available here.

    • Adobe Acrobat Reader - View and print Adobe PDF files with this free software. Download the latest version of Adobe Reader.
    • RealPlayer - Watch web video anytime, anywhere.
    • Sun Java - This plug-in is required to view some content on the Internet, including features of Blackboard.
    • Flash - Experience Flash content and applications across your desktop and other devices. This plug-in allows you to view flash content on web pages.
    • Quicktime - Advanced video with pristine quality. Amazingly responsive live player re-size, all new playback controls.

    Web Browsers

    • Internet Explorer
      Compatible with Blackboard and Self-service, available in most labs on campus.
    • Mozilla Firefox
      Fast, easy to download and use, includes built-in pop-up blocker and download manager.
    • Google Chrome
      Modern, fast and easy to use.*Chrome is compatible on most systems. If you experience problems using Chrome, please try another browser.