Technical Support

The Help Desk is Lewis and Clark's technical support service. Help Desk technicians are located on campus and ready to answer questions about L&C technology, password resets, phones and network calls.

Please take a minute to read Safe Practices to Use with L&C Technology Resources to learn more about cyber-attacks, phishing schemes and what you can do to prevent them.

Need Help?

Our technicians are here to assist you. Using your BlazerNet ID and password, students and team members can submit and track a support ticket online.

Submit a support ticket

Password Management

To change or manage your password, contact the Help Desk at (618) 468-HELP or If you are a new student or have taken dual-credit courses, contact the Help Desk to access your password.

  • Password Expiration

    Every 180 days, L&C student credentials will expire. To update your expired password at any time, visit and sign in, click your profile, and select “Change Password.”

Wi-Fi Access

The college campus is equipped with Wi-Fi, which you can use to connect your devices to the internet. To connect, simply select the network LC-Wireless, and your device will redirect you to a site to enter your L&C credentials to join the network.

L&C Email

Did you know you can set up your L&C email on your smartphone or tablet? Check out instructions for both Android and IOS devices.

Plug-ins and Extras

We recommend students and team members download the following software to enhance learning through the use of technology. All downloads are available for free to students and team members.

Note: Please be aware of license agreements and optional software that may be included with downloads.

  • Microsoft Office 365 – Includes Word, Excel, PowerPoint and more. Instructions for download
  • Adobe Acrobat Reader - View and print Adobe PDF files with this free software. Download the latest version of Adobe Reader.
  • VLC Media Player - Watch web video anytime, anywhere.
  • Mozilla Firefox web browser - Fast, easy to download and use, includes built-in pop-up blocker and download manager.
  • Google Chrome web browser - Modern, fast and easy to use. Chrome is compatible with most systems. If you experience problems using Chrome, please try another browser.